Tonnesen Motor Group FAQ

When you're buying tyres online here, you're required to book an appointment with the closest store through our website. We suggest setting up a time to make sure you get the best service, but feel free to drop by if that's easier for you. Please note that walk-ins might have to wait a bit, especially when the stores are busy. Planning ahead can help us serve you faster and more efficiently. Our friendly team is always ready to answer any questions or help you find a convenient time to stop by.

We keep our prices competitive because we believe you deserve quality and reliability without breaking the bank. Our goal is to offer you the best value without cutting corners on performance or safety. Our team is here to help you find the right tyres, parts, or services that fit your budget. If you have any questions or need a hand, just reach out to our friendly staff. We're here to make your experience with Tonnesen Motor Group a great one!

Tyre prices include VAT, but fitment, balancing, and alignment are charged separately. For pricing details, view our online store. We prioritise transparent pricing and are here to assist with vehicle needs, current promotions, and service advice. Alternatively, you're welcome to reach out for personalised assistance.

Tyre mileage varies by type and driving conditions; estimates are available from our staff. Also consider driving habits, road conditions, and vehicle load for tyre longevity.

You should be rotating your tyres every 8,000 to 10,000 kilometres. It helps keep the wear even and can actually make your tyres last longer while enhancing their performance. Evenly worn tyres mean a smoother ride and better fuel efficiency.

Consult your vehicle's manual or chat with our experts for advice on the right tyre pressure. You can also find the recommended pressure on the driver's side door jamb or inside the fuel cap of your vehicle.

When choosing between premium and imported tyres, consider the following:

• Premium Tyres: Made with high-quality materials, offering superior performance, handling, longevity, and comfort.
• Imported Tyres: More budget-friendly, they provide essential safety and reliability.

Our tyres come with a warranty that varies depending on the brand and model. For additional peace of mind, our team is always ready to guide you through the warranty terms, ensuring you understand the coverage and support available to you.

Immediate service is possible, with collection or delivery upon request. Our team aims to meet your needs efficiently, offering prompt assistance for urgent repairs or convenient delivery of tyres and parts.

Fitting four tyres takes about 60 to 90 minutes. Our skilled technicians ensure proper installation and balancing for safety and performance.

Wheel alignment typically takes 30 to 60 minutes, during which technicians adjust wheel angles to meet manufacturer specifications, ensuring optimal handling, tyre life, and fuel efficiency.

We offer comprehensive diagnostic scans to identify vehicle issues. Our skilled technicians use state-of-the-art equipment to ensure accurate assessments.

We provide a comprehensive safety inspection from bumper to bumper for R250. The safety inspection includes a suspension check.

Once we've taken a look, we'll let you know if there are any faults that need to be fixed and provide a quote for the repairs.

If you choose to accept the quote or return later to have the work done, we will refund the inspection fee.

Driving with faulty parts is unsafe; immediate repair or replacement is recommended. If you're unsure about the issue's severity, consult our experts for a professional assessment.

Consult our experts for an assessment based on your vehicle's condition. At Tonnesen Motor Group, we prioritise your vehicle's safety and performance.

Only trained professionals should position vehicles in the alignment pit for safety and accuracy. Our team has the expertise and equipment to ensure proper alignment, minimising risks.

Although it's physically feasible to install run-flat tires on most rims, doing so is not advisable or always safe unless your vehicle is specifically engineered for them.

We stock several brands with run-flat options:

• Bridgestone
• Continental
• Dunlop
• Goodyear
• Pirelli

Visit us in-store or contact us for expert advice and recommendations.

Vehicles designed for run-flat tyres may not function safely with standard tyres due to structural differences. Run-flat tyres support the vehicle's weight after a puncture, allowing limited driving until repair.

Stretch tyres compromise safety and vehicle integrity, which is why we do not offer them. Stretching tyres beyond their intended specifications can lead to uneven wear, reduced traction, and increased risk of blowouts.

Yes, we offer delivery services across South Africa. Our network ensures that you receive your tyres, parts, and spares promptly and efficiently, no matter where you are located.

We provide a variety of auto services and parts, not just tyres. Our skilled technicians handle brake services, wheel alignment, suspension checks, engine diagnostics, and offer high-quality spare parts and accessories.

We can source the tyres from another branch or arrange direct delivery to your location.

A mushroom plug is a tyre repair method that seals punctures both internally and externally. It features a stem that fills the puncture and a cap that seals it from the inside.

Our wheel alignment service comes with a guaranteed period; please inquire for details.

We guarantee all parts and services, with terms varying by product. Contact our team for detailed information on specific guarantees.

For auto spare parts, kindly provide the vehicle's make, model, year, and the specific components required.

Please share your tyre size, vehicle make and model, along with any brand preferences you may have.